Descrição
Este plugin foi encerrado em 3 de Abril, 2025 e não está disponível para download. Esse fechamento é temporário, aguardando uma revisão completa.
Blocos
Este plugin disponibiliza 6 blocos.
- KBS Login
- KBS Register
- KBS Search
- KBS Profile Editor
- KBS Tickets
- KBS Submit
Avaliações
28 de Setembro, 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 de Agosto, 2023
1 reply
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
29 de Dezembro, 2022
1 reply
KB Support is the best WordPress plugin for support systems
18 de Agosto, 2021
1 reply
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
27 de Maio, 2021
2 replies
Plugin good at first glance.
The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this “KB-Support customer” to WP user, instead creates a new “customer” in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
3 de Fevereiro, 2021
1 reply
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
Contribuidores e desenvolvedores
“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” é um software com código aberto. As seguintes pessoas contribuíram para este plugin.
Contribuidores
“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” foi traduzido para 4 localidades. Obrigado aos tradutores por suas contribuições.
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