Title: SuperBot AI Chatbot &amp; Live Chat
Author: SuperBot
Published: <strong>22 de Setembro, 2026</strong>
Last modified: 2 de Outubro, 2026

---

Pesquisar plugins

![](https://ps.w.org/superbot/assets/banner-772x250.png?rev=3714514)

![](https://ps.w.org/superbot/assets/icon-256x256.png?rev=3708131)

# SuperBot AI Chatbot & Live Chat

 Por [SuperBot](https://profiles.wordpress.org/superbotai/)

[Baixar](https://downloads.wordpress.org/plugin/superbot.1.3.2.zip)

 * [Detalhes](https://pt-ao.wordpress.org/plugins/superbot/#description)
 * [Avaliações](https://pt-ao.wordpress.org/plugins/superbot/#reviews)
 *  [Instalação](https://pt-ao.wordpress.org/plugins/superbot/#installation)
 * [Desenvolvimento](https://pt-ao.wordpress.org/plugins/superbot/#developers)

 [Suporte](https://wordpress.org/support/plugin/superbot/)

## Descrição

SuperBot AI adds the SuperBot support chat widget to a WordPress site. The widget
is configured from your SuperBot workspace at superbotapp.ai, where your full inbox,
knowledge, automations, CRM, team, analytics, integrations, and billing tools live.

For WooCommerce, the plugin also exposes secure, read-only feeds that SuperBot can
use for product and order-aware support. The catalog supports pagination and optional
variation details; order lookup requires both the order number and the exact billing
email.

**Features**

 * One-field widget setup: paste your SuperBot Site ID and the chat widget appears
   on your public site.
 * Enable/disable switch and per-page hiding by slug or ID.
 * Secure store metadata, catalog, and order-status feeds with a site-specific token.
 * Catalog paging, categories, prices, stock state, images, URLs, SKUs, and optional
   variants.
 * Order lookup by the order number your customer actually has, including stores
   that use sequential order numbers.
 * WooCommerce High-Performance Order Storage (HPOS) compatibility.
 * Feed token rotation from WordPress admin if a URL is ever shared accidentally.
 * Works without WooCommerce too: the catalog feed then exposes posts and pages,
   while order lookup stays disabled.

**What the plugin does not do**

It stores no customer conversations in your database, creates no tables, and does
not track your visitors. It stores three options: your settings, one read-only feed
token and the version that last reported its connection. Uninstalling removes all
three.

### External services

This plugin connects to SuperBot at `superbotapp.ai` to provide the chat widget.

 * What it does: after you enter a Site ID and enable the widget, public pages load
   the SuperBot widget script. Messages typed by visitors are sent to and processed
   by SuperBot.
 * What data is sent and when: no data is sent until you add a Site ID. After that,
   public pages load the widget when it is enabled, and the plugin sends a short
   connection notice to `superbotapp.ai/api/plugin/status` when you save or change
   the Site ID, once after each plugin update, and when you deactivate or delete
   the plugin. The notice contains only the event, your Site ID, your site address,
   and the plugin, WordPress and WooCommerce versions, so your SuperBot dashboard
   knows which sites are connected. Store feeds are only read when you explicitly
   copy their private URLs into your SuperBot configuration.
 * Service provider: SuperBot – [terms of service](https://superbotapp.ai/legal/terms),
   [privacy policy](https://superbotapp.ai/legal/privacy).

## Imagens de tela

[⌊The chat widget on a demo store page, answering from the store's own returns policy
with a link to the source.⌉⌊The chat widget on a demo store page, answering from
the store's own returns policy with a link to the source.⌉[

The chat widget on a demo store page, answering from the store’s own returns policy
with a link to the source.

[⌊A visitor who asked for a person, in the shared SuperBot inbox with a teammate's
reply.⌉⌊A visitor who asked for a person, in the shared SuperBot inbox with a teammate's
reply.⌉[

A visitor who asked for a person, in the shared SuperBot inbox with a teammate’s
reply.

[⌊AI training: the approved answers SuperBot uses, with a tester to check a question
before visitors ask it.⌉⌊AI training: the approved answers SuperBot uses, with a
tester to check a question before visitors ask it.⌉[

AI training: the approved answers SuperBot uses, with a tester to check a question
before visitors ask it.

[⌊Knowledge: the policies, guides and page text SuperBot reads before it answers.⌉⌊
Knowledge: the policies, guides and page text SuperBot reads before it answers.⌉[

Knowledge: the policies, guides and page text SuperBot reads before it answers.

[⌊Widget design: colour, label, greeting and position.⌉⌊Widget design: colour, label,
greeting and position.⌉[

Widget design: colour, label, greeting and position.

[⌊The SuperBot AI plugin screen in WordPress admin: connection status and Site ID.⌉⌊
The SuperBot AI plugin screen in WordPress admin: connection status and Site ID.⌉[

The SuperBot AI plugin screen in WordPress admin: connection status and Site ID.

## Instalação

 1. Install and activate the plugin through the WordPress Plugins screen, or upload
    the `superbot` folder to `/wp-content/plugins/`.
 2. Sign in at superbotapp.ai and open Dashboard -> Setup Guide to copy your Site ID.
 3. In WordPress, go to SuperBot AI, paste the Site ID, enable the widget, and save.
 4. Optional: copy the Store metadata, Products, and Orders API URLs into SuperBot 
    Dashboard -> Settings -> AI Connect.
 5. Keep those URLs private. If one is ever shared, rotate the feed token from the 
    SuperBot AI settings page and update the dashboard connection.

## FAQ

### Do I need a SuperBot account?

Yes. The widget and all SuperBot product features are configured in your SuperBot
workspace at superbotapp.ai.

### Does this work without WooCommerce?

Yes. The chat widget works on any WordPress site. Without WooCommerce, the catalog
feed shares published posts and pages, and order lookup is unavailable.

### Is customer order data protected?

The feed requires a site-specific private token. It returns order details only when
the caller supplies both an order number and the exact billing email. It never returns
addresses, payment details, or the billing email itself. Order lookups are also 
rate limited per IP address, so a leaked token cannot be used to guess which email
belongs to which order.

### Can I send the token as a header instead of in the URL?

Yes, and it is the better option. Every endpoint accepts `X-Superbot-Token`. The`?
token=` form still works because existing connections were set up that way, but 
a token in a query string ends up in server and proxy access logs.

### Does the plugin call external services?

Only after you add a Site ID: public pages then load the widget from superbotapp.
ai and visitor chat messages are processed by SuperBot, and the plugin sends a short
connection notice (event, Site ID, site address, versions) when you connect, update,
deactivate or delete it. See External services.

### Can I hide the chat on certain pages?

Yes. Enter comma-separated page slugs or IDs in “Hide on specific pages”.

### Can I control where the widget appears in code?

Yes. Return false from the `superbot_ai_show_widget` filter to suppress it for a
request, and use `superbot_ai_product_feed_item` to adjust a product before it is
sent.

## Avaliações

There are no reviews for this plugin.

## Contribuidores e desenvolvedores

“SuperBot AI Chatbot & Live Chat” é um software com código aberto. As seguintes 
pessoas contribuíram para este plugin.

Contribuidores

 *   [ SuperBot ](https://profiles.wordpress.org/superbotai/)

[Traduzir “SuperBot AI Chatbot & Live Chat” para o seu idioma.](https://translate.wordpress.org/projects/wp-plugins/superbot)

### Interessado no desenvolvimento?

[Navegue pelo código](https://plugins.trac.wordpress.org/browser/superbot/), dê 
uma olhada no [repositório SVN](https://plugins.svn.wordpress.org/superbot/) ou 
assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/superbot/)
via [RSS](https://plugins.trac.wordpress.org/log/superbot/?limit=100&mode=stop_on_copy&format=rss).

## Registro de alterações

#### 1.3.2

 * The settings screen now opens with a three-step checklist (connect your SuperBot
   account, widget showing on your site, train your AI), each with its status and
   one button, so it is always clear what to do next.

#### 1.3.1

 * After a site has been connected for a week, the SuperBot AI settings screen shows
   a one-time note asking for a WordPress.org review. It appears only on the plugin’s
   own screen, never elsewhere in wp-admin, and either button hides it for good.
   Nothing is unlocked or withheld either way, and no data is sent.

#### 1.3.0

 * Your SuperBot dashboard now knows which sites are connected: after you add a 
   Site ID, the plugin sends a short connection notice when you connect, update,
   deactivate or delete it. Nothing is sent before a Site ID is set. Details under
   External services.

#### 1.2.2

 * Declares compatibility with the WooCommerce block-based Cart and Checkout, so
   WooCommerce no longer flags SuperBot as incompatible with the default checkout.
   The plugin does not modify cart or checkout.
 * Adds WooCommerce version headers (tested up to WooCommerce 11.1).
 * Order lookup by a customer-facing order number (from sequential-numbering plugins)
   now works on stores using the legacy order storage. WooCommerce ignored the previous
   query there and logged a “called incorrectly” notice; HPOS stores were unaffected.

#### 1.2.1

 * Text domain is now `superbot`, matching the plugin slug, so the directory can
   translate the plugin.
 * The failed-order-lookup counter is incremented with a single atomic database 
   statement instead of a read-then-write, so concurrent misses cannot slip past
   the limit.

#### 1.2.0

 * The widget script is now enqueued through WordPress instead of printed into the
   footer, so caching and optimisation plugins can recognise it.
 * Admin CSS and JavaScript moved into enqueued asset files; no inline style, script,
   or event-handler attributes remain.
 * Order lookup now resolves the customer-facing order number, not only the post
   ID, so stores using sequential order numbers work.
 * Order lookups are rate limited per IP address.
 * The catalog feed now honours page and per_page without WooCommerce; previously
   it always returned the 100 most recent items.
 * The REST permission check no longer creates a feed token, so an unauthenticated
   request can no longer cause a database write.
 * Token rotation confirmation no longer travels in a URL parameter.
 * Tested against WordPress 7.1.

#### 1.1.0

 * Added store metadata endpoint, catalog pagination, public catalog fields, optional
   variant details, and HPOS-safe store data handling.
 * Added feed token rotation and a shared-dashboard connection status card.

#### 1.0.0

 * Initial release: widget injection, settings page, secure products and order-status
   feeds for AI Connect.

## Meta

 *  Version **1.3.2**
 *  Last updated **9 horas atrás**
 *  Active installations **Menos de 10**
 *  WordPress version ** 6.0 ou maior **
 *  Tested up to **7.1.2**
 *  PHP version ** 7.4 ou maior **
 *  Language
 * [English (US)](https://wordpress.org/plugins/superbot/)
 * Tags
 * [AI Chatbot](https://pt-ao.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://pt-ao.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://pt-ao.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://pt-ao.wordpress.org/plugins/tags/live-chat/)[woocommerce](https://pt-ao.wordpress.org/plugins/tags/woocommerce/)
 *  [Panorama avançado](https://pt-ao.wordpress.org/plugins/superbot/advanced/)

## Classificações

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/superbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/superbot/reviews/)

## Contribuidores

 *   [ SuperBot ](https://profiles.wordpress.org/superbotai/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/superbot/)